Shipping policy

Most orders placed through our website ship out on the next business day. 

Shipping costs are a flat rate of $12. Free shipping will be applied for purchases over $100. The product will be delivered in around 1 week.

Seller: SOU NATURE LLC（合同会社SOU NATURE）
Administrator: 加山 颯季（Satsuki Kayama）

Additional Fees: In addition to the product price, shipping fees, COD fees, and bank transfer fees may apply.

Order Validity Period: If payment is not confirmed within 7 days of ordering, the order will be canceled.

Defective Products :Please contact us immediately upon receiving the item. Returns are not accepted unless due
to a product defect.

Sales Quantity: Please refer to each product page for details.

Delivery Time: Normally shipped within 5 days after order confirmation. We will notify you in case of delays.

Payment Methods: Credit Card, Bank Transfer

Return Period: Within 7 days of receiving the product.

Return Shipping Fees: For customer-initiated returns, the customer bears the shipping cost. For defective products,
we will cover the cost.

Phone Number: 9047483037